Hi Divhunt team,
A product is as good as their customer service.
This is not first time I am waiting for customer service to deal with my queries/issues. A week for an answer is not acceptable. Can you please provide good customer service from now on and answer customers queries in appropriate timescale. You cannot let down your customers with poor customer service.
Hi there!
Thanks for reaching out. We’re a small team right now, so we don’t have a dedicated customer support team at the moment. We do our best to stay responsive, and we’re most active on Discord, where we can help out quickly!
For the type of technical help you’re asking about, it typically requires developer expertise. If you’re looking for more specialized assistance, you might want to consider working with a professional who can provide faster support and not rely on our help, which sometimes as you notice, take time.
We really appreciate your understanding! As we grow, we do plan to bring on developers who can focus on customer service, but for now, we’re still a young startup and doing our best with the resources we have. 
Hi thanks for finally answering quickly. I do not do discord. My question may be technical however has to do with your system not working properly when it should as per your videos. The rich text does not show as it is on my page so this is something you need to fix hence my issue with your system which I would like to help fix. I also appreciate your understanding and look forward to a prompt answer to my query about the rich text and cms not working properly.