SSL and website security

Hi All,

My website has been live on my custom domain for about 24hrs and SSL still doesn’t seem to be working?

Any assistance much appreciated!

Looking into this more, it seems that my domain registrar requires me to enter “custom nameservers” from my host (Divhunt). Can anyone advise what these are please?

They require a Primary server and a secondary server.

Hi @liam

For some reason SSL failed for your domain, I’ve re-created it. Should be fine now.

Also the same thing is happening for me, my SSL is not active what should i do?

@Nao

What’s your domain name?

influenceyourlinkedin.com

@Nao

Have you added CNAME (www) pointing to domain?

Yes i added Cname www pointing to my domain

I am getting this issue, which is the reason why SSL doesn’t work. It must be some misconfiguration on DNS settings.

Could you try it now?

Never mind worked like a charm thanks.

1 Like

@dejan I’m having the same issue with one of the domains I connected for my client, The provider is GoDaddy and it’s taking more than 48 hours to connect and nothing yet. Do I have to set anything different for this one ( I did the A and CNAME records setting as I did for the other domains ), Can you help me to fix this one? The domain is: www.radianceheating.com

@rafaellaera

There are some errors that our system shows, try to resolve them and it should be good.

1 Like

@dejan Thank you! Just double-checking, Do I need to update any record from my side? Because I don’t see any AAAA record on the DNS settings, and when I asked GD they said it should be updated on the SSL provider

@rafaellaera

Its fixed now. Issue was on our side, sorry for inconvenience

1 Like

No Problem, Thank you!

facing the same issue here, seems my custom domain cannot be reached. Not sure if it is linked to SSL or if the issue is another. Would appreciate help here to get my side live. Could anyone assist pls?

This is the website: https://www.manuel-lux-marketing.com/

Try setting www redirect rule to “non-www”

thanks Pakic for checking. I have updated the www redirect rule to “without WWW”, but still get the same error when trying to visit my page. It basically says “not secure”, do i need to provide SSL certificate myself? - this page is currently running on the free plan